Bear, Diah and Pasha

What is NOT up with MAXIS and UniFi?

Posted on the May 27th, 2010 under grumpy bear by Papa Bear

This is related to my previous entry about MAXIS here and UniFi here. Let’s start off with MAXIS first. Since I purchased the modem in December 2009 until today, the connection is very unstable and the speed is terrible. No wonder many people call it Beruk-band instead of Broadband…

So, last week I made another round of complaint to MAXIS as a followup to my previous complaint in December 2009. They told me that they are upgrading the services at my area and it should be completed latest by April 2010. Now, it’s already May 2010 and I have not seen any improvement to the broadband services in my area, Seksyen 9, Shah Alam.

The asked me for some readings and I have sent them the speed test results that I made using Speedtest.net. While this modem has been tested to reach up to 7.2 Mbps in downtown KL, the speed recorded at my area was a lousy 0.12 Mbps for downloading and 0.10 Mbps for uploading.

Isn’t that pathetic or what… Beruk betul… At the same time I tested my old-school Jaring Wireless Broadband connected via the aging Somaport and look at the results below:

It managed to hit 2.09 Mbps and 0.43 Mbps for downloading and uploading respectively. Even the ping speed was much faster. Anyway, I would email MAXIS again since I have not received any response after I sent them my readings. Anyway, I did not really need the MAXIS broadband at home since the Jaring box is connected via a 4-port router. The only time I would need it is when all 4 ports are being used…

Now let’s talk about UniFi. I sent them an email regarding their progress for my area and I got a not so encouraging reply from their customer services. That prompted me to response with this:

Dear UniFi,

It is already over a month and it is rather sad to know that a location smack in the middle of Shah Alam and very close to KL could not enjoy such services despite the big hoo-haa that the government is promoting more usage and exposure of high speed internet services… Is there any plan or it is just simply an area that would not be contributing to the profit of Unifi? Some explanation would be appreciated so that I could share with thousands more people who are waiting for the outcome of my hunting for a faster broadband services in Malaysia.

Then their reply tone changed a bit and asked for my full address to be forwarded to their management… So, it looks like high speed broadband is still to far away from me and I have to stick to my Jaring for many more years… Will be disturbing them again next month!

MAXIS, buck up! UniFi, Speed Up!

People who arrived at this page were looking for:

 maxis unifi, unifi vs maxis, unifi not stable, Unifi complaint, unifi modem setting, unifi problem, unifi modem, maxis broadband vs unifi, what is unifi, maxis home vs unifi, unifi, unifi email, unifi vs maxis home, maxis fibre vs unifi, about unifi, difference between tm unifi and maxis broadband, maxis starter promo pack, celcom unifi complaint, unifi di kuala lipis, unifi complain, maxis fibre, u mobile postpaid area shah alam, yes vs celcom, kebaikan broadband u mobile, starter promo pack broadband maxis link, kelebihan maxis broadband, ape beza modem zte dan maxis?, celcom broadband limit break?, seksyen 9 maxis area, p1 vs maxis broadband, complaint for unifi, perbezaan broadband digi, speed limit of maxis and digi, problem statement of unifi service, maxis vs unify, speed broadband paling laju di malaysia, shah alam maxis, shah alam area that has highest maxis broadbang speed, setup jaring email on celcom, wireless wifi maxis digi yes celcom, process benchmarking between maxis and umobile, maxis broadband postpaid problems, seksyen 9 unifi, perbandigan prepaid broadband umobile, trik broadband digi laju, yes broadband complaint, perbandingan data internet maxis celcom digi p1, seksyen 9 shah alam maxis, problem statement of Digi promotion, speedmaxis, unstable connection speed unifi, unstable celcom, unlimited maxis starter promo pack, unifi or digi broadband or maxis broadband, unifi or maxis fibre better, unifi vs maxis home plan, unifi seksyen 9 shah alam, unifi shah alam, unifi speed up, weekly prepaid internet maxis 2012, what is unifi?, the speed maxis broadband, tm unifi or maxis unifi, tm unifi vs maxis, trick celcom broadband, trick maxis broadband, trik umobile modem broadband, why unifi tm not stable, unifi 3G stick, which has better mobile internet coverage between maxis and celcom?, unifi unstable dsl, maxis unifi vs tm unifi, any using maxis broadband, comparing mobile broadband plans digi celcom maxis, complain unifi, complaint to Unifi, connection maxis not stable when download, counter offer maxis 10 mbps, data record maxis broadband, difference between celcom and maxis modem, differences between maxis broadband and celcom broadband, digi broadband prepaid speed, digi celcom broadband, digi internet vs maxis broadband, how to configure jaring email using unif, compare broadband maxis digi celcom yes unifi, celcom vs tm, beza antara broadband maxis celcom digi unifi dan streamyx, brodband paling laju di malaysia maxsis celcom digi, bypass maxis broadband, celcom broadband bypass, celcom broadband dan digi maxis paling laju yes, celcom broadband software, celcom broadband speed limit postpaid, celcom broadband unstable, celcom broadband vs maxis broadband vs digi broadband, celcom daily broadband, celcom home fibre, celcom prepaid broadband 2012, how to surpass maxis broadband limit