Bear, Diah and Pasha

[CAUTION! This is a very long entry. Read on your free time. Names have been changed for obvious reasons] I was having a problem with my HP notebook and I decided to contact HP online support. My problem was due to a message that kept on popping up every few seconds:

One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it.

It all started when I disconnected my USB modem after using it and suddenly the computer tried to scan for hardware drivers and then failed followed by the message above. That’s when I contacted HP…

[Wednesday, 24 February 2010 11:44 PM] — Automatically generated message:
Thank you for using HP’s Instant Active Chat Support. Our Chat Support is provided free during your warranty period. Your request has been received by our Technical Support Center, and has been queued. Support for HP Notebooks, Desktops, and Printers are available 24 hours a day, 7 days a week. You will receive a response to your support request in 5 minutes or less.

Starting from Jan 1st, HP will stop free support for out of warranty Consumer Notebook . And from Feb 1st, No free support for out of warranty Commercial Notebook. Alternatively, you have the option to seek self-help support from our website at www.hp.com/go/bsc or you can bring your notebook to Service Center for chargeable support.

[Wednesday, 24 February 2010 11:44 PM] — Automatically generated message:
For reference, your Case ID is 4610956850

[Wednesday, 24 February 2010 11:45 PM] — Automatically generated message:
The HP Support technician, Abeeba B has been assigned to your case.

Note the start time: 24 February 2010 11:44 PM and Abeeba B was assigned to my case.

[Wednesday, 24 February 2010 11:45 PM] — Abeeba B says:
Hello Papa Bear, thank you for contacting HP Active Chat Support. My name is Abeeba and I see you have a question regarding your Notebook. Please give me 2 minutes to review your information. Thank you.

[Wednesday, 24 February 2010 11:50 PM] — Abeeba B says:
How are you doing today, Papa Bear?

Those are automated greetings. The two minutes took actually about 4 minutes. Anyway, she needed the time to read about the problem that I was having and I guess 4 minutes were being used to seacrh their knolwledge base, assuming that they have one, or google-ing it up…

[Wednesday, 24 February 2010 11:51 PM] — Papa Bear says:
not so good. the popping up message is annoying

[Wednesday, 24 February 2010 11:51 PM] — Papa Bear says:
and i could not use my mouse and my webcam

[Wednesday, 24 February 2010 11:51 PM] — Abeebaa B says:
I shall try my best to assist you.

[Wednesday, 24 February 2010 11:51 PM] — Abeeba B says:
Before we proceed, could you confirm the following details:

1. Primary contact number: 0123456789

2. Country you are currently located: Malaysia.

[Wednesday, 24 February 2010 11:53 PM] — Papa Bear says:
yes

[Wednesday, 24 February 2010 11:55 PM] — Abeeba B says:
Are you referring to the notebook with the following information:

Serial Number: CNU93294K4
Product Number: VM567PA#UUF
Model: Probook 4310s.

[Wednesday, 24 February 2010 11:55 PM] — Papa Bear says:
yes

[Wednesday, 24 February 2010 11:56 PM] — Abeeba B says:
Let me know the Operating System installed on the Notebook.

[Wednesday, 24 February 2010 11:57 PM] — Papa Bear says:
windows 7

[Wednesday, 24 February 2010 11:58 PM] — Abeeba B says:
Thank you for providing the required details.

Continue Reading »

Tags: cable, hp, joke, mouse, support, usb, webcam, Windows, windows 7

Maraca is one of the musical instruments that almost everyone, who is normal, can play. In fact, most of us got our first maraca when we were still babies. So, the next time when somebody ask you whether you play any musical instrument or not, make sure your reply is yes…

You can play the maracas! Kalau tak tau jugak… ada kes lain la tuh…

Here is a video of Pasha and Mama Pasha having some great time with the maracas at Gymboree… Don’t they look like they are having lots of fun? Do you think you can play the maracas.

If Pasha can do it, you can do it too…

Have a break! Play the maracas….

Tags: mama pasha, maracas, music, musical instrument, Pasha, Video

Yes they do and Pasha is no different… Take a look at these pictures and you would agree with me…

First picture - Nature’s call! We were on the way from Kuala Lumpur to Kuala Lipis fighting through the traffic jam along the Karak Highway during the CNY break. Suddenly, Pasha said:

“Mama, Pasha mau ek ek”

If he already asked to go, we’d better not wait any longer. I found an exit and drove into it. He went into position and then he got distracted by the stick I was holding to chase some monkeys away… Yeah! there were monkeys there… Eventually, he abandoned the whole idea….

We drove on to the next proper rest area and he did his business there…

The next two pictures – Stickers Time! Location: Grandma’s house. Mama Pasha bought him a book full of stickers. It took him quite sometimes to figure out how to peel the sticker off the book. When he finally did, just look at the results. Hancus….

Last picture – Safety First! Here is Pasha riding the shopping trolley at Tesco Shah Alam. I gave him that blue whatchamacallit thing… I tried it on his head and he loved it. He wore that around for a couple of minutes before he got tired of adjusting it as it was a bit too big for his head…

He dropped it once he got his hands on those ice that they used to put the fresh meat. fish, chicken and prawns on… Well, it was within his reach since he was sitting in that trolley…

He even picked up some prawns for me…

Tags: darndest, kids, nature, nature's call, safety, Shopping, stickers, trolley

dibeliin suami October 20, 2007…
dan dengan suksesnya g tinggal ditaksi on Feb 18, 2010.. doooh!!! pinter banget sih jadi orang… (
sampe hari ini kagak balik tu telpon…
nasib2..
beli hp baru kagak sanggup hp yg ada malah kebuang…
bt banget dah!!!
balik lagi dah pake hp jaman batu.. (

Last Friday, I bought myself a Celcom prepaid broadband. I have been toying with the idea of doing a comparison between that and my Maxis monthly subscription broadband services. Both are offering up 384kbs speed. For your information, both of these services are only used when I am not at  home since I am still relying on the reasonably reliable broadband by Jaring at home… Orang selalu kata…”eh, masih ada orang guna Jaring ke?” Yeah… and the old somaport can easily give me up to 1mbps speed… Go and beat that…

Anyway, the main push to try Celcom was due to the fact that the Maxis broadband hardly worked at my home in Seksyen 9 Shah Alam and it would be totally dead at my mom’s place in Kuala Lipis Pahang… Maklumla… Hutan… A few friends recommended I go for Celcom and since there was the long break for the Chinese New Year, I calculatively squeezed RM25 out of my pocket…

The verdict….

In Kuala Lipis, where Maxis broadband had a flatline, Celcom broadband was alive. Although I could only get EDGE connection, it was a huge different compared to Maxis broadband that failed to even detect any signal…

And in Seksyen 9 Shah Alam, where Maxis failed most of the time and could only manage EDGE a couple of times, giving under upgrading process as an excuse, Celcom managed the max 384kbps like a breeze…

Celcom 2 – Maxis 0

As a result…

1. Thinking of severing my loyalty to Maxis and moved to Celcom. With MNP in place, that would not be such a bad idea.
2. Definitely throwing away the Maxis broadband after the 6 month offer period is over.
3. Might even consider replacing the old Jaring somaport with Celcom Wireless gateway…

Tags: broadband, celcom, download, Maxis, Prepaid, speed, subscription, unlimited, upload